Medusa Commerce
Open wishlistOpen cart
Payment & shipping

Delivery and checkout guidance shaped to match the refreshed storefront.

This page covers how orders move, which payment methods we support, and what to expect from confirmation through delivery.

Checkout and delivery guidance visual
Quick overview
Accepted methods
  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay

Standard shipping

Delivery within 5-7 business days for most domestic orders.

Expedited shipping

A faster option when you need delivery within 2-3 business days.

International delivery

Available in select countries with timing based on destination and customs handling.

Shipping Policy

Delivery details kept clear from checkout to tracking.

Orders are usually processed within 1-2 business days. Shipping rates are calculated at checkout based on destination, parcel details, and the delivery option you choose.

Payment Information

Secure payment flows with familiar methods and transparent confirmation.

Payments are processed through trusted providers using industry-standard security. We do not store full card details, and order confirmation follows once payment is approved.

Frequently asked

Common delivery and payment questions

How do I track my shipment?

As soon as your order is dispatched, you receive a confirmation email with tracking details so you can follow the parcel in transit.

Why was my payment declined?

A payment can fail if billing information does not match the card issuer records, the provider flags the transaction, or the method has temporary limitations. Double-check the details and try again or contact support.

Do taxes and duties apply internationally?

Depending on the destination country, customs duties, VAT, or other local fees may apply. These charges are the responsibility of the customer unless otherwise stated at checkout.